Class ExternalHelpdeskCreateOrUpdateRequestDataContract

Inheritance

System.Object

ExternalHelpdeskCreateOrUpdateRequestDataContract

Inherited Members

System.Object.ToString()

System.Object.Equals(System.Object)

System.Object.Equals(System.Object, System.Object)

System.Object.ReferenceEquals(System.Object, System.Object)

System.Object.GetHashCode()

System.Object.GetType()

System.Object.MemberwiseClone()

Namespace: Evatic.Common.Service.DataContract.ExternalHelpdesk

Assembly: Evatic.Common.dll

Syntax

[DataContract(Namespace = "http://schema.evatic.com/2012/10/24")]
public class ExternalHelpdeskCreateOrUpdateRequestDataContract

Properties

ContactEmail

Email address for contcat

Declaration

[DataMember]
public string ContactEmail { get; set; }

Property Value

Type	Description
System.String

ContactName

Project contact name

Declaration

[DataMember]
public string ContactName { get; set; }

Property Value

Type	Description
System.String

ContactPhoneNummber

Phone nummber for the customer

Declaration

[DataMember]
public string ContactPhoneNummber { get; set; }

Property Value

Type	Description
System.String

CustomerGuid

This is mandatory for creating a Task in %Evatic %Service

Declaration

[DataMember]
public Guid? CustomerGuid { get; set; }

Property Value

Type	Description
System.Nullable<System.Guid>

CustomerNo

Project customer no

Declaration

[DataMember]
public string CustomerNo { get; set; }

Property Value

Type	Description
System.String

ExternalCreateDate

Timestamp for External system creation date

Declaration

[DataMember]
public DateTime ExternalCreateDate { get; set; }

Property Value

Type	Description
System.DateTime

ExternalCustomerNo

Used for external system customer nummber where %Evatic Customer nummber deviates. The external customer nummber are stored as a property on the customer.

Declaration

[DataMember]
public string ExternalCustomerNo { get; set; }

Property Value

Type	Description
System.String

ExternalProjectNo

Link between external system and %Evatic %Service

Declaration

[DataMember]
public string ExternalProjectNo { get; set; }

Property Value

Type	Description
System.String

ExternalSystemGuid

Connecting external system to imported Task. This is a uniq id for tracing Task events

Declaration

[DataMember]
public Guid ExternalSystemGuid { get; set; }

Property Value

Type	Description
System.Guid

ExternalTaskNo

If the external system has Task nummber.

Declaration

[DataMember]
public string ExternalTaskNo { get; set; }

Property Value

Type	Description
System.String

Information1

Declaration

[DataMember]
public string Information1 { get; set; }

Property Value

Type	Description
System.String

Information2

Declaration

[DataMember]
public string Information2 { get; set; }

Property Value

Type	Description
System.String

Information3

Declaration

[DataMember]
public string Information3 { get; set; }

Property Value

Type	Description
System.String

Information4

Declaration

[DataMember]
public string Information4 { get; set; }

Property Value

Type	Description
System.String

Information5

Declaration

[DataMember]
public string Information5 { get; set; }

Property Value

Type	Description
System.String

Information6

Declaration

[DataMember]
public string Information6 { get; set; }

Property Value

Type	Description
System.String

InternalComment

Declaration

[DataMember]
public string InternalComment { get; set; }

Property Value

Type	Description
System.String

MachineGuid

Used to add a machine to the Task.

Declaration

[DataMember]
public Guid? MachineGuid { get; set; }

Property Value

Type	Description
System.Nullable<System.Guid>

MachineModelType

Declaration

[DataMember]
public string MachineModelType { get; set; }

Property Value

Type	Description
System.String

MachineNo

Declaration

[DataMember]
public string MachineNo { get; set; }

Property Value

Type	Description
System.String

PreOrder

Declaration

[DataMember]
public List<ExternalHelpdeskTaskPreOrderDataContract> PreOrder { get; set; }

Property Value

Type	Description
System.Collections.Generic.List<ExternalHelpdeskTaskPreOrderDataContract>

Priority

Declaration

[DataMember]
public string Priority { get; set; }

Property Value

Type	Description
System.String

ReceivedBy

Declaration

[DataMember]
public string ReceivedBy { get; set; }

Property Value

Type	Description
System.String

ReceviedDate

Declaration

[DataMember]
public DateTime? ReceviedDate { get; set; }

Property Value

Type	Description
System.Nullable<System.DateTime>

ResonseDate

Declaration

[DataMember]
public DateTime? ResonseDate { get; set; }

Property Value

Type	Description
System.Nullable<System.DateTime>

ResonseTime

Declaration

[DataMember]
public int ResonseTime { get; set; }

Property Value

Type	Description
System.Int32

SolutionDate

Declaration

[DataMember]
public DateTime? SolutionDate { get; set; }

Property Value

Type	Description
System.Nullable<System.DateTime>

Status

Declaration

[DataMember]
public string Status { get; set; }

Property Value

Type	Description
System.String

SymptomCode1

Declaration

[DataMember]
public string SymptomCode1 { get; set; }

Property Value

Type	Description
System.String

SymptomCode2

Declaration

[DataMember]
public string SymptomCode2 { get; set; }

Property Value

Type	Description
System.String

SymptomCode3

Declaration

[DataMember]
public string SymptomCode3 { get; set; }

Property Value

Type	Description
System.String

SymptomCode4

Declaration

[DataMember]
public string SymptomCode4 { get; set; }

Property Value

Type	Description
System.String

SymptomText

Declaration

[DataMember]
public string SymptomText { get; set; }

Property Value

Type	Description
System.String

TaskGuid

If the value is present there will be an update of the project task. \n If the value is not present and there is no ExternalProjectNo in %Evatic %Service database there will be created a new Task.

Declaration

[DataMember]
public Guid TaskGuid { get; set; }

Property Value

Type	Description
System.Guid

Titel

Declaration

[DataMember]
public string Titel { get; set; }

Property Value

Type	Description
System.String

TreeNodeText

Declaration

[DataMember]
public string TreeNodeText { get; set; }

Property Value

Type	Description
System.String

Type

1. service
2. helpdesk

Declaration

[DataMember]
public int Type { get; set; }

Property Value

Type	Description
System.Int32