How to assign technician to an task.
There are 3 ways to assign a technician to a task:
1 . Press down the SHIFT button. While doing this click on the technician. Keep holding down the SHIFT button and click then on the job you like to assign to the technician. The program will draw a line from the technician to the task. It shows a planned order of the assigned tasks; when you let go of the SHIFT button, the system will inform you abut the following:
a. The system will remove the assignment on all tasks which the technician has been assigned (apart from the checked out task)
b. The system will remove the assignment on marked tasks for other technicians.
If you select Yes, the system will do as described above.
2. Drag and drop the technician on a task.
3. Right click on a task and select <Assign task>.