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User settings

The window where you can set up individual settings for each user has been moved into My Evatic > User settings.

 

General

 Email 1

Email address 1, used as main mailing address for the user

 Email 2

Email address 2, used as a secondary address for the user, for example, SMS email address or private email address

Mail Signature

The signature on all emails that are created in Evatic.

Use Autosync to Mobile

Turn off/on the question of whether you will update the local database if you run the mobile edition of Evatic

Use CAPI (ISDN) call-ID

If you have an ISDN card in the PC, and the card supports the CAPI-standard, you can connect the telephone line up to the ISDN card, and on incoming calls you will get a list of customers who have the telephone number of the incoming conversation.

When this function is turned on, a pop up window appears in the right corner, when you receive a call. In this window you can select to open Customer, Customer Call, Project, Order or Support.

Open calendar with start up

Here you set up whether the calendar will open automatically each time the program is started up.

 

Mail System

 

Evatic contains mail integration capabilities for the majority of email systems that are around today. When you open the screen for User-settings, the system will check which mail system the client has installed. The client can select which system will be used in Evatic.  If the mail system is not installed, the selection for this will be marked.

 

Which Mail system should be selected?

 

You will select the mail system that you usually use.  There may be various mail systems installed on the machine, so it is important that you choose the correct one. If no mail system is detected (all choices on the Mail System are 'grayed' out), you can use POP3 / SMTP, if you have an internet account.

 

Overview of Mail Systems

Outlook Microsoft Outlook 2000 or higher
Lotus Notes API An interface especially for 32-bit Lotus Notes, and some have more functions than VIM. This is supported in Lotus Notes v4.5 and later versions.

 

Outlook

Send mail from Outlook

If you want to send mail from Outlook and not Evatic, minimize this box.

Auto sync calendar with Outlook

Default not set. If this function is not set, Outlook is not synchronized automatic with the calendar. The user need to press F5 in the calendar to synchronize. This is for customer, project summary, technician and calendar.

If you have marked <Auto sync calendar with Outlook> the calendar is changed every time you work with the calendar. Full synchronization of the activities with Outlook and Evatic, meaning that the activities that are added/changed/deleted in Evatic are also added/changed/deleted in Outlook (and vice versa)

Sync. with Outlook calendar

If you want the activities in Outlook to be synchronized with Evatic. Full synchronization of the activities with Outlook and Evatic, meaning that the activities that are added/changed/deleted in Evatic are also added/changed/deleted in Outlook (and vice versa) Note! The user need to press F5 in the calendar to synchronize.

Sync. only from Evatic to Outlook

If you want the activities in Evatic to be synchronized with Outlook. Meaning that the activities that are added/changed/deleted in Evatic are also added/changed/deleted in Outlook, but not vice versa. Note! The user need to press F5 in the calendar to synchronize.

 Tip

Lotus Notes API

Save mail in notes when sending mail Setting only required when synchronizing activities on a server-to server level
Database Enter database name
Username Enter user name
Password Enter password

Dial up/TAPI

This section has been updated. Please click on this link to read about the TAPI setup.

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